Join Our Team

Volunteer

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Looking to make a real difference in your community? Volunteering with Access Care Partners is a meaningful way to give back while connecting with others. Whether you have a few hours a month or a little more time to spare, your support can have a lasting impact on the lives of older adults and individuals with disabilities who want to stay independent and thrive in their own communities.

As a volunteer, you’ll join a team of compassionate, dedicated people working to preserve dignity, independence, and quality of life for those we serve. And the best part? You’ll be part of a community that values kindness, connection, and shared purpose.

A volunteer application and CORI background check are required for all volunteers.

Here are all the ways you can get involved:

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Volunteer Home-Delivered
Meals Driver

Are you searching for a rewarding opportunity where you can make a real difference in the life of homebound older adults? Join our team as a volunteer Meals on Wheels Driver and help deliver nutritious meals—and smiles—to older adults and individuals with disabilities.

As an essential member of our Nutrition Department, you’ll provide more than just food—you’ll offer connection, compassion, and a vital safety check for homebound neighbors. For many, your friendly visit may be the only face they see all day.

Delivery routes are available in Holyoke, Chicopee, South Hadley, Granby, Ludlow, and Ware. While we do our best to match you with a route close to home, assignments are based on community need. You’ll drive the same route each day, allowing you to build meaningful relationships with the people you serve.

Drivers use their own vehicles with mileage reimbursement available and can choose flexible morning schedules starting between 8:30 and 10:30a.m.  You can deliver from 1day to 5 days per week, depending on your availability and interest. Each delivery route takes about 2-3 hours.

Must have reliable transportation, ability to lift up to 40 pounds, and be capable of getting in and out of the automobile 20-40 times in a few hours’ time. 

This is a wonderful opportunity for retired older adults who want to stay active and engaged, or for parents looking for meaningful work while the kids are in school.

Want to learn more or sign up? We’d love to hear from you! Complete a volunteer application or give us a call at 413-538-9020, ext. 329, or email lwolf@accesscarepartners.org. Join us in making a difference!

Long Term Care Ombudsman

Make a difference in the lives of nursing home residents as an Ombudsman volunteer!

As a Volunteer Ombudsman, you’ll be an advocate, a trusted listener, and a voice for residents who may need someone to stand up for their rights and concerns.

What Does a Volunteer Ombudsman Do?

Volunteer Ombudsmen visit residents in long-term care facilities on a regular basis, building relationships, listening to concerns, and helping ensure residents receive the quality care and respect they deserve.

As a volunteer, you will:

  • Be a friendly, familiar face. Visit residents regularly, take time to listen, and help them feel heard and valued.
  • Advocate for residents’ rights. Help residents understand their rights, including their right to privacy, dignity, independence, and participation in decisions about their care.
  • Listen to concerns and complaints. Provide a confidential, supportive ear for residents who may have questions or concerns about their care, living conditions, or treatment.
  • Help resolve problems. Work with residents and facility administration to address concerns and find solutions that respect residents’ wishes.
  • Promote quality of life. Help ensure that residents’ preferences, choices, and individual needs are recognized and respected.
  • Be a voice for those who need support. Help residents feel empowered to speak up and participate in decisions affecting their daily lives.

Volunteer Ombudsmen do not provide medical care or replace facility staff. Instead, they serve as independent advocates who work to protect residents’ rights and improve their quality of life.

Who Makes a Great Volunteer Ombudsman?

You don’t need a background in healthcare or social services to make a difference! We’re looking for people who are:

  • Compassionate, patient, and good listeners.
  • Comfortable speaking with people from diverse backgrounds.
  • Respectful of others’ opinions, choices, and independence.
  • Able to remain objective and handle sensitive situations with discretion.
  • Dependable and willing to make a regular volunteer commitment.
  • Passionate about advocating for the rights and well-being of older adults and individuals with disabilities.

Most importantly, you need a willingness to listen, a desire to help others, and a belief that every person deserves to be treated with dignity and respect.

Volunteer Ombudsmen typically visit their assigned long-term care facility for a couple of hours on a weekly basis. This regular presence helps build trust with residents and provides opportunities to identify and address concerns.

Ombudsmen receive a 6-week, twice-weekly required training and must obtain certification by the Executive Office of Health and Human Services, as well as support from Access Care Partners’ Ombudsman Program Director.

Curious to learn more? Watch our video or get in touch with us! Complete a volunteer application or call 413-538-9020, ext. 329, or email lwolf@accesscarepartners.org to apply today. Join us in making a meaningful impact!

Two women, sitting on the sofa with a paper receipt, are calculating expenses, managing the family budget.

Money Management Volunteer

Help older adults stay independent by lending a hand with their finances!

As a Money Management Volunteer, you’ll visit older adults in their homes to provide personalized support with tasks like sorting mail, identifying what is and isn’t a bill, paying bills, writing checks, monitoring income and expenses, and balancing a checkbook.

It’s a small time commitment—just 1–4 hours per month—but it makes a big difference in helping older adults continue living in their own homes and communities.

Interested in making an impact? Complete a volunteer application or call 413-538-9020, ext. 329, or email lwolf@accesscarepartners.org to learn more or apply. We’d love to have you join our team!

Board of Directors

Access Care Partners is looking for passionate volunteers to join our Board of Directors! This is a wonderful opportunity to support our team in a meaningful leadership role, guiding our organization’s governance while representing the diversity of our local communities.

Our Board meets once a month, on the second Monday from 10:00–11:00 a.m., at our Holyoke office. Your voice and participation can make a real difference in helping us continue our mission of serving older adults and individuals with disabilities.

We warmly encourage candidates from diverse backgrounds to apply. Interested? Contact Roseann Martoccia, Executive Director, at rmartoccia@accesscarepartners.org or 413-538-9020 x417 to learn more.

Access Care Partners Board of Directors
Access Care Partners' Citizen's Advisory Council members

Citizen's Advisory Council

With just two hours a month, you can make a meaningful difference for older adults and individuals with disabilities in your community! Access Care Partners’ Citizen’s Advisory Council is a dedicated group of local representatives who help guide our efforts in planning and delivering services to benefit older adults, caregivers, and individuals with disabilities, especially those facing economic challenges or social and cultural isolation.

We welcome adults who are passionate about advocating for their communities to join us. Meetings rotate between local Senior Centers and our office in Holyoke and are held on the second Tuesday of the month from 9:30–11:00 a.m.

This is a fantastic opportunity to see how our services support older adults and individuals with disabilities while sharing your insights about the needs of your community. We are actively seeking members to represent Holyoke, Chicopee, South Hadley, Granby, Ludlow, Belchertown, and Ware. Candidates from diverse backgrounds are strongly encouraged to apply.

Interested in joining? Contact Sarah Aasheim, Director of Community Programs, at 413-538-9020 or saasheim@accesscarepartners.org. We’d love to hear from you!