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Make A Difference

Volunteer with WestMass ElderCare

Why Volunteer with WestMass?

WestMass ElderCare is a dynamic human service agency comprised of a caring, competent and professional staff and volunteers. Our mission to preserve the dignity, independence, and quality of life of elders and persons with disabilities desiring to remain within their own community and is at the heart of everything we do.  WMEC volunteers enjoy enriching and rewarding experiences while enhancing the quality of life of our consumers. 

Volunteer Opportunities

Long-Term Care Ombudsman

Be an impartial advocate who visits local nursing home residents weekly, making sure their concerns are heard & addressed.  Ombudsman volunteers develop trusting relationships with residents, educate them about their rights, and advocate for their quality of care.  They work closely with nursing home staff to resolve disputes and concerns.  Ombudsman volunteers receive comprehensive training and certification from the Massachusetts Executive Office of Elder Affairs and supervision and support from WMEC’s Ombudsman Director.  In keeping with COVID-19 safety guidelines, Ombudsman Volunteers currently carry out their duties virtually through video and phone contact.

To learn more or apply, call 413.538.9020, ext 331 or email

Healthy Living Program Leader

Receive comprehensive training and certification to teach free evidence-based health promotion workshops in our communities.  This opportunity is ideal for people with a passion for health education who are comfortable speaking in public.  Workshop topics include best practices in caregiving, managing chronic diseases, and falls prevention. Once certified, Leader Volunteers are asked to be available to teach 1-2 virtual courses per year.  In keeping with COVID-19 safety guidelines, all healthy living programs are currently delivered virtually (in-person courses may resume when safe to do so according to public health guidance).

To learn more or apply, call 413.538.9020, ext 337 or email

Money Management Volunteer

Provide individual support to elders who need help paying bills, writing checks, monitoring income and expenses, and balancing a checkbook.  For a time commitment of 1-2 hours per month, this rewarding work enables older adults to remain independent in their own homes and communities.  In keeping with COVID-19 safety guidelines, Money Management Volunteers currently carry out their duties remotely.

To learn more or apply, call 413.538.9020, ext 303 or email

Meals on Wheels Volunteer

As key team members in our Meal Services Department, you deliver vital nutrition and important safety checks to homebound elders and individuals with disabilities in our communities.  Volunteer drivers receive mileage reimbursement and work 1-5 days per week for 1-2 hours per shift, depending on their availability and interest.  PPE is supplied to all drivers and social distancing guidelines are strictly followed.

To learn more or apply, call 413.538.9020, ext 484 or email