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Community Resources

Unsure of the best care programs for you or your loved ones? Our Community Resources Team is here to help! They can answer your questions, explore service options, share knowledge about benefits, and provide details and referrals for WMEC services and many other community resources.

Nutrition Programs

WMEC can deliver breakfast, lunch, and/or dinner on a daily or weekly schedule, with many options to choose from. In addition to home delivery services, we offer meals in senior centers and housing complexes, as well as one-on-one nutrition counseling by our Registered Dietician.

Home Care

WMEC Care Managers and RNs support older adults and persons with disabilities and their caregivers by developing care plans and helping to access much-needed resources. Using a person-centered approach, we create a unique plan customized for you based on your needs and wants.

Adult Family Care

Adult Family Care (AFC) connects individuals 16 or older who need assistance with daily living activities but desire living in a family setting with community and family members willing open their home. Hosts can get paid for providing the room, transportation, meals and care they often already are.

Personal Care Attendant

Our Personal Care Attendant (PCA) programs allows you to choose family or friends to provide your care. Skilled PCAs help older adults and people with disabilities or chronic disabling with regular daily tasks, such as dressing, bathing, laundry, medication management, cooking, and more.

Housing Services

WMEC on-site Resident Services Coordinators (RSCs) support residents of designated housing sites in Holyoke, South Hadley, Chicopee, and Ware. RSCs arrange and coordinate services and organize resident activities.

Options Counseling

Program options can be overwhelming. Our Options Counseling service provides in-home, free guidance to help you navigate choices and challenges you may face based on your needs and desires.

Family Caregiver Support

Whether you are the caregiver of an older adult or person with dementia, or a relative raising nieces, nephews or grandchildren, you deserve support yourself and to know you are not alone!  Our Family Caregiver Support services are here to help.

Money Management

For those needing help with paying bills, writing checks, budgeting, and balancing their checkbook, WMEC’s Money Management Program offers assistance. We can also manage your accounts for you through our Representative Payee support.

nurse with patient in a wheelchair

Integrated Care Services

WestMass ElderCare partners with health care plan providers as part of our consumers’ primary care teams to offer care and service coordination for seniors and people with disabilities, ensuring the ability to stay empowered.

LGBTQ+ Support

WMEC’s LGBTQ+ Services create a safe and welcoming spaces for members of any age to find support and comfort. We host film screenings, educational panels, dances, and our ever-popular Rainbow Social Club.

Ombudsman Program

WMEC’s Ombudsmen are highly trained, impartial advocates who visit local nursing home residents weekly, making sure their concerns are heard and addressed. Ombudsman volunteers develop trusting relationships with residents, educate them about their rights, and advocate for their quality of care.

Care Alliance of Western Mass

WestMass ElderCare partners with health care plan providers as part of our consumers’ primary care teams to offer care and service coordination for seniors and people with disabilities, ensuring the ability to stay empowered.