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Money Management

WestMass ElderCare’s Money Management Program is a free, in-home service that assists low-income elders and persons with disabilities with paying bills, writing checks, budgeting and balancing their checkbook. The program does not advise on investments or other financial matters, nor does it provide banking services. The goal is to facilitate the elder’s or person with disabilities continued at-home, independent lifestyle.

Who We Serve:

  • An individual over the age of 60 at risk of losing independence because of financial challenges.
  • An individual without friends or family who can help with everyday money management.
  • An individual with a visual impairment, difficulty writing or memory loss that makes paying bills a challenge.
  • An individual who is willing to accept assistance and third-party monitoring of their bank statements.

We Can Help:

  • Money Management Assistance in the least intrusive way that enables people to live as independently as possible while preserving both dignity and privacy.
  • Bill Payer Service Volunteers provide assistance, in the clients’ home, with sorting mail, writing checks, balancing checkbooks, and creating budgets.
  • Representative Payee Service provides trained staff who manage the SS benefits of an individual, acting in their best interest, and ensuring all essential household bills are paid in a timely manner.

Frequently Asked Questions

Is there a fee for the service?
Both our Bill Payer Service and Representative Payee Service are provided free of charge.

How do I know I can trust a volunteer?
Volunteers are CORI checked, interviewed, must provide 3 references, and are trained and fully supported by the Money Management Program staff.

How often does a volunteer visit?
A volunteer typically visits 1 or 2 times a month for 1 to 2 hours.

Indications that a loved one has a money management problem:

  • Unpaid bills scattered around the house
  • Complaints of lack of money to pay bills
  • Anxiety over paying bills or having utilities shut off
  • Physical disabilities
  • Confusion, memory loss, anxiety, or depression
  • Low income with limited assets
  • No relatives or friends to help
  • Limited mobility or vision loss