Nutrition Program

The Key to Healthy Living is Balance

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 INVITATION TO BIDDERS FOR ELDER MEAL SERVICES

The WestMass ElderCare Title IIIC Older Americans Act Nutrition Program is seeking bids from food service providers for the provision of traditional and medically tailored, congregate and home delivered meals to elders in its region. Sealed bids will be accepted up to 1:00 p.m. on November 2, 2020.


A Virtual Bidder’s conference will be held on Thursday, September 24, 2020 at 10:00am. To receive a link to attend the Bidder’s Conference, send a request to rfpnutrition@wmeldercare.org.

Bid Specifications

Download Now

Bid Spec Attachments

A. Caterer Application

B. Proposal Questionnaire

C. Menu Cost Analysis

D1. Meal Cost Analysis

D2. Meal Cost Analysis

E. Meal Cost Billing Rate

F. Meal Site Locations

G. Disposables

H. Equipment Inventory

I. Average Daily Meal Counts

J. Nutrition Standards EOEA

             SENIOR DINING SITES ARE TEMPORARILY CLOSED DUE TO COVID-19 

Since the COVID-19 outbreak began, our Meals on Wheels program has begun services to over 400 new clients.   We are still delivering meals daily.  Our nutrition staff and delivery drivers wear masks and gloves, and follow strict social distancing protocols to protect their health and that of our consumers.  Due to safety concerns all meal sites are closed indefinitely and we are unable to offer Latino meals until further notice.  Based on availability our home delivered meal menus are subject to change.  Thank you for your understanding.  

The Nutrition Program provides a nutritionally balanced, hot, noon meal to seniors age 60 and older and eligible persons with disabilities under age 60, Monday through Friday, at congregate mealsites throughout the area, or delivered to their homes. Weekend and evening meals are also available. A voluntary and confidential donation is requested.

Our Congregate Meal Sites are located in a variety of locations including: Senior Centers, apartment buildings, schools, homeless shelters, and a restaurant. The congregate mealsites offer opportunities for social interaction and companionship, as well as nutrition education and volunteer activities.

Click below to view the congregate menu for the following locations:

Congregate Meals for Mealsites
Next Month’s Menu (Available after the 25th)

Rainbow Supper Club at the Holyoke Council on Aging    Next Month’s Menu (Available after the 25th)

Home Delivered Meals are brought to the homes of homebound individuals by trained drivers. Often, the meal driver is the only person the individual sees on a regular basis. Drivers help to communicate the persons’ needs for additional service to the WestMass ElderCare staff.

Click below to view your home delivered meal menu:

Menu for Home Delivered Meals
Next Month’s Menu (Available after the 25th)

Cardiac Menu
Next Month’s Menu (Available after the 25th)

Latino Menu in English
Next Month’s Menu (Available after the 25th)

To find out more about our meal programs, please call our Information and Referral Department at 413 538-9020 or 800-462-2301.

The Nutrition Program needs your help to reduce the number of meals not being delivered due to late meal cancellations and missed meals.

How Do I Contact WestMass ElderCare Nutrition Department?

Call (413) 437-1793 – This number will connect you to the Nutrition Voicemail Mailbox. This is for leaving messages only. Clearly state your name and phone number and the days you would like to cancel your meals. A Nutrition staff person will call you back by the end of the day to confirm.

Call (413) 538-9020 – If you would like to speak to a Nutrition staff person, this number is WestMass ElderCare’s main phone number, ask to speak to the Nutrition Department. If the phone lines for Nutrition are busy, we will call you back if you leave a voicemail message.

Nutrition Program

We Are Proud to be a
Meals On Wheels America 2020 Member

Proud participant of the Subaru Share the Love campaign

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