Employment and Volunteering

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  • Home Delivered Meal Driver
  • Nutritionist – Per Diem
  • Program Director – Senior Care Options & One Care Program  
  • RN or LPN Per Diem PCM Program

WestMass ElderCare is a dynamic human service agency comprised of a caring, competent and professional staff. Direct care staff receive satisfaction from providing needed services to elders and disabled individuals in our area. Support staff know that they provide the necessary infrastructure to make WestMass ElderCare’s mission a reality. In addition to a salary commensurate with the responsibilities and qualifications necessary for the job, the following benefits are provided for full time staff:  


Health Insurance – Three generous plans to choose from.


  • Dental Insurance for the employee and eligible family members at no cost to the employee.
  • Tax Shelter Annuity – the agency will match up to 7% of the employee’s salary.
  • Retirement Program – a defined contribution plan at no cost to the employee.
  • Life insurance policy equivalent to annual salary at no cost to the employee.
  • Generous vacation accrual.
  • Generous sick time accrual.
  • Two personal days after the first year of employment.
  • Twelve paid holidays.
  • Pre-tax deductions for medical and child care expenses.
  • Regular in-services and training opportunities.
  • Travel reimbursement at the current IRS allowable deduction rate.
  • A full time work week of 35 hours. 


 Internship Opportunities 


WestMass ElderCare has a variety of volunteer and internship (unpaid) opportunities which improve the quality of life of the individuals we serve. Internship opportunities are available for Bachelor level social workers, Registered Nurses and Nutrition students. Contact our Human Resources Department to discuss your interests at 413 538-9020 or email human-resources@wmeldercare.org 


Volunteer Opportunities 


An Ombudsman visits residents of area nursing and rest homes every week to hear their concerns. They help to promote the belief that each of us has the right to a quality life, and that this right should be protected. Ombudsmen also believe that through their efforts, they can make a difference in the life of someone who needs them. Ombudsmen (Scandinavian word meaning representative of the people) are trained and certified by the Massachusetts Executive Office of Elder Affairs. He/she receives and investigates complaints, in confidence, on behalf of residents, their families and other interested parties. They provide information and referral to connect people with available long term care and community resources.  For more information please contact our Ombudsman Director, Elba Pires-Morgado at 413-538-9020 Ext. 331.A Money Management Volunteer assists low income, frail elders with paying bills, writing checks, budgeting and balancing a checkbook. The goal is to facilitate the elder’s continued at-home, independent lifestyle.  For more information please contact our Money Management Program Director Sheryl Eaton at 413-538-9020 Ext. 303.


WestMass ElderCare is an EOE/AA Employer.





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  • Delivers daily meals as assigned to homebound elders in a sanitary and sensitive manner.
  • Keeps accurate records and receipts, as required by the Nutrition Program, pertaining to delivery routes and the number of meals delivered.
  • Reports to the Site Manager or the Home Delivered Meal Supervisor on a daily basis, any problems, noticeable changes in the health status of the consumers, or absence of a client when delivering the meal.
  • Ensures that proper temperature and sanitation controls are in effect throughout the delivery process.
  • Must provide personal and reliable transportation.
  • Must have a good driving record and maintain a good driving record.
  • Must be able to use a GPS or find locations using a map
  • Must be able to be flexible regarding routes and time of work. 


Valid driver’s license. 

Satisfactory driving record.  

Satisfactory CORI check.  


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Ability to enter and exit the motor vehicle up to 40 times per day.
  • Ability to climb multiple flights of stairs.
  • Must maintain regular and consistent attendance.
  • Must be able to lift and carry objects weighing up to 25 pounds.
  • Ability to ambulate independently.  

Please send a resume to human-resources@wmeldercare.org  





This individual oversees all areas pertaining to the establishment and maintenance of appropriate nutritional, sanitation and educational standards for consumer within the Nutrition Program.  Works closely with state and federal regulatory agencies in carrying out this effort.  


  1. Complies with all current and applicable state, federal and agency regulations, policies and procedures pertaining to nutrition in elder services.
  2. Provides consultation to consumers in matters relating to clinical nutrition needs.
  3. Create therapeutic menus for home-delivered meal participants as necessary, using current medical nutrition therapy guidelines
  4. Provide Medical Nutritional Therapy to elders.
  5. Assess the nutritional status of older adults via home visits and phone consultations;
  6. Write, review, and submit all necessary written and verbal documentation, such as nutrition assessments for client visits
  7. Perform other tasks as assigned by Nutrition Program Manager and/or is required for the smooth operation of the Nutrition Program including delivering meals when necessary.  


  • Possesses the ability and willingness to support the mission statement, goals and policies of WestMass ElderCare; and has the ability to interpret, understand and adhere to the regulations, standards, and procedures as set forth by the Agency and the Executive Office of Elder Affairs.
  • Experience in community health or long-term care nursing preferred.
  • S. in Human Nutrition or related field.
  • MA Licensed Dietitian required,
  • Registered Dietitian required.
  • ServSafe Certified
  • Experience in therapeutics, education, food service provision, and nutritional needs of elders.
  • Knowledge of the aging process as it relates to nutrition.  

Please send resume to: human_resources@wmeldercare.org. (e-mail preferred)  




The Program Director is responsible for directing and managing the SCO/OC department program activities by providing appropriate and quality services to members according to the procedures of WestMass ElderCare and the regulations of the various SCO and ONE CARE integrated health plan providers. 


  1. Serves as the primary contact for the management of the various Senior Care Option (SCO) and One Care (OC) integrated health plan providers. Maintains a proactive and positive business relationship with the SCO and OC providers.
  2. Participates in the interviewing and selection of SCO/OC Supervisors, Geriatric Support Service Coordinators (GSSC) and Long Term Support Coordinators (LTSC).
  3. Directs and assists with training and orientating new GSSCs and LTSCs.
  4. Monitors and directs performance of SCO Supervisors, GSSCs and LTSCs, provides instructions regarding accurate interpretation and implementation of regulations, policies, procedures and new programs.
  5. Facilitates the implementation of new policies, programs and procedures with staff.
  6. Reviews and monitors consumer records including computer data and service plans to insure quality assurance, cost effectiveness, accuracy and compliance with regulations.
  7. Works with the SCO and ONE CARE Supervisors to assure accurate and appropriate documentation.
  8. Contributes to the development of management and monitoring systems for the several SCO and ONE CARE programs, establishes and implements needed management and required monitoring systems.
  9. Directs the SCO Supervisors to accompany GSSCs/LTSC’s on home visits as appropriate and necessary for supervision, development and appraisal of the GSSCs and/or LTSC’S work.
  10. Directs the SCO/ONE CARE Supervisors to act as a backup for GSSCs including home visits and completing necessary documentation.  


  • Possesses the ability and willingness to support the goals and policies of WestMass ElderCare; and has the ability to interpret, understand and adhere to the regulations, standards and procedures as set forth by WMEC and regulatory agencies.
  • Master’s degree and/or LICSW preferred (Bachelor’s degree with five or more years of relevant experience will be considered in lieu of Masters degree.
  • Bi-lingual Spanish preferred due to the consumers served.
  • Previous management experience (3 years preferred).
  • Must possess strong organization, communication and interpersonal skills.
  • Must possess the ability to plan, organize, develop, implement, and interpret programs, goals, objectives, policies and procedures, etc.  

Please apply by emailing your resume to human-resources@wmeldercare.org  



REGISTERED NURSE or LICENSED PRACTICAL NURSE – PERSONAL CARE MANAGEMENT PROGRAM (Per Diem)                                                      


The Registered Nurse participates in evaluation of potential program participants in their homes and provides on-going re-evaluations of program participants. The LPN conducts re-evaluations under the supervision of an RN.  


  1. Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM Program and WestMass ElderCare’s mission.
  2. Evaluates the consumer’s physical and cognitive condition and resulting functional limitations to determine the consumer’s ability to benefit from personal care assistance services.
  3. Provides a determination of the scope and type of personal care services to be provided to consumers. Accurately represents the consumer’s need for physical assistance with ADLs and IADLs.
  4. Schedules and provides re-evaluation of consumers according to timeliness set forth in regulations.
  5. Completes brief assessment of Consumer’s ability to manage program.
  6. Attends meetings as directed by the Program Director and RN Coordinator.
  7. Maintains regular contact with RN Coordinator or Program Director, for work assignments and delivery of completed evaluations and assessments.
  8. Availability for mutually agreed upon number of cases per month. 


  • Has the ability and willingness to support the goals and policies of WestMass ElderCare.
  • Diploma from an accredited nursing program.
  • Valid license to practice as a registered nurse or a licensed practical nurse in the Commonwealth of MA.
    • Evaluation
    • Referral to appropriate agency and/or service
    • Consulting with Program Director and/or RN Coordinator and with other appropriate agency and non-agency staff regarding the nursing evaluation and the consumer’s needs.
    • Understanding and acceptance of the role of the Registered Nurse/Licensed Practical Nurse at WestMass ElderCare. 

Please apply by emailing your resume to human-resources@wmeldercare.org 



















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