Employment and Volunteering

Experience the Joys of Doing Great Work, and Make a Few Friends Along the Way.

Scroll Down to View Current Employment Opportunities:

  • Home Delivered Meal Drivers
  • Geriatric Support Service Coordinator
  • Nutrition LGBT Outreach Coordinator
  • Registered Nurse (RN) – State Home Care Program

WestMass ElderCare is a dynamic human service agency comprised of a caring, competent and professional staff. Direct care staff receive satisfaction from providing needed services to elders and disabled individuals in our area. Support staff know that they provide the necessary infrastructure to make WestMass ElderCare’s mission a reality. In addition to a salary commensurate with the responsibilities and qualifications necessary for the job, the following benefits are provided for full time staff:

  • Health Insurance – employee pays only 20%.
  • Dental Insurance for the employee and eligible family members at no cost to the employee.
  • Tax Shelter Annuity – the agency will match up to 7% of the employee’s salary.
  • Retirement Program – a defined contribution plan at no cost to the employee.
  • Life insurance policy equivalent to annual salary at no cost to the employee.
  • Generous vacation accrual.
  • Generous sick time accrual.
  • Two personal days after the first year of employment.
  • Twelve paid holidays.
  • Pre-tax deductions for medical and child care expenses.
  • Regular in-services and training opportunities.
  • Travel reimbursement at the current IRS allowable deduction rate.
  • A full time work week of 35 hours.
Internship Opportunities

WestMass ElderCare has a variety of volunteer and internship (unpaid) opportunities which improve the quality of life of the individuals we serve. Internship opportunities are available for Bachelor level social workers, Registered Nurses and Nutrition students. Contact our Human Resources Department to discuss your interests at 413 538-9020 or email human-resources@wmeldercare.org

Volunteer Opportunities

An Ombudsman visits residents of area nursing and rest homes every week to hear their concerns. They help to promote the belief that each of us has the right to a quality life, and that this right should be protected. Ombudsmen also believe that through their efforts, they can make a difference in the life of someone who needs them. Ombudsmen (Scandinavian word meaning representative of the people) are trained and certified by the Massachusetts Executive Office of Elder Affairs. He/she receives and investigates complaints, in confidence, on behalf of residents, their families and other interested parties. They provide information and referral to connect people with available long term care and community resources.

A Money Management Volunteer assists low income, frail elders with paying bills, writing checks, budgeting and balancing a checkbook. The goal is to facilitate the elder’s continued at-home, independent lifestyle.

Home Delivered Meal Driver opportunities are available in the WMEC Nutrition Department. Volunteer drivers may work 12 hours per week delivering hot delicious meals to homebound elders. Hours are 10:30am to 1:00pm, Monday through Friday except holidays. A rewarding experience while brightening the day of our elders.

An Office Volunteer helps out with bulk mailings of our newsletter and other important communications, assembling documents, copying, etc.

WestMass ElderCare is an EOE/AA Employer.

Home Delivered Meal Drivers

Paid Part Time or Volunteer- Work that makes a Difference!

This is more than a job. It is an opportunity to be of services to those in need.

Drivers are needed to deliver meals to home bound clients in Chicopee and Holyoke. (Substitute positions are available in Ludlow and Ware)

In addition to delivering the meals, the driver is an important contact for these elders with WestMass ElderCare, the Agency that provides services to these elders assisting them in staying in their homes. Drivers generally work between 10:15AM and 1:00PM.

  • Drivers may be volunteers or paid staff members
  • A valid driver’s license, reliable vehicle,
  • A good driving record and commitment to the job/consumers are required.

If you would like to join the Home Delivered Meal team of drivers as a regular driver or substitute, please send an email with your name and address to: human-resources@wmeldercare.org

Geriatric Support Service Coordinator

The Geriatric Support Service Coordinator serves as Bi-Lingual/Bicultural Care manager. He/She engages in activities designed toward eliminating barriers and improving the conditions and well-being of Hispanic clients. The GSSC as a member of the interdisciplinary elder care team is an integral component of the community care and long-term care management system for clients. The GSSC is directly involved in the processes of assessment, service planning and coordination, advocacy, problem solving, and gatekeeping.

As a member of the Primary Care Team (PCT), (physician, RN, or physician assistant) participates in the initial and ongoing assessments of the health and functional status of enrollees, including determining appropriateness for institutional long term care services and developing community-based care plans and related service packages necessary to improve or maintain an enrollee’s health and functional status.

  • Possesses a Bachelor’s Degree in a relevant social service field from an accredited college and two years’ professional experience in the care of persons over the age of 65, with at least one year involving work in a setting where persons over 65 receive health-care services.
  • License in Social Work preferred.
  • Of Hispanic cultural and linguistic background, with the ability to communicate effectively in English and Spanish (orally and written).

Please send resume to: human_resources@wmeldercare.org. (e-mail preferred) or Director of Human Resources, 4 Valley Mill Road, Holyoke, MA 01040. No phone calls please.


 Nutrition LGBT Outreach Coordinator                                                                          

 Position Summary:

The Outreach Coordinator to the Nutrition Department establishes communication and rapport with various special focus and community groups to promote the activities of the Nutrition Department to the LGBT community. This is a temporary part-time position. 

 Essential Responsibilities:

·        Establish connections with various community groups to communicate and promote the activities of the WestMass ElderCare Nutrition Department to the LGBT community, specifically promoting the monthly Rainbow Supper Club.

·  Conducts presentations at appropriate times and locations to reach members of the LGBT community, including attending events during the evening or on weekends.

·   Actively participates and assists with the successful conduct of Rainbow Supper Club events, including setup, service of meals and cleanup at scheduled events.


·       Possesses excellent communication and presentation skills.

·        Possesses knowledge of the LGBT community.

Please send resume to: human_resources@wmeldercare.org. (e-mail preferred) or Director of Human Resources, 4 Valley Mill Road, Holyoke, MA 01040. No phone calls please.


 Registered Nurse (RN) – State Home Care Program

The Registered Nurse participates as a team member involved in the assessment, review, integration and development of the interdisciplinary service plan for elders. The Registered Nurse is responsible for assigned nursing duties for Clinical Assessment and Eligibility/ Home Care Programs.

Works with Spanish or English speaking consumers and Caregivers and assists other staff members with translating for Spanish speaking consumers and Caregivers.

  • Assesses assigned individuals per established standards in order to evaluate their clinical status and determines consumer eligibility for appropriate community and/or nursing facility care options.
  • Assesses individuals who are Mass Health recipients, or applicants, to determine clinical eligibility for all Medicaid funded services, including nursing home placement and community based services
  • Participates in IDT review of cases and makes appropriate recommendations. Develops care plans for personal care consumers.
  • Develops and maintains effective relationships with facilities i.e., skilled nursing facilities, hospitals as well as community service organizations in order to be cognizant of available resources.
  • Bilingual Spanish/English skills preferred.

Please send resume to: human_resources@wmeldercare.org. (e-mail preferred) or Director of Human Resources, 4 Valley Mill Road, Holyoke, MA 01040. No phone calls please.